Yes. Shipping is free on all orders within the contiguous United States. Each piece is made to order: production takes 6–10 business days, followed by 5–8 business days for delivery, so most orders arrive within 11–18 business days. Orders that need customization or your approval may take up to 2 extra business days.

Returns are accepted within 30 days of delivery. Items must be unused and in their original packaging. Please contact us before sending anything back so we can approve the return. See our Refund Policy for full details.

Please contact us within 7 days of delivery at support@woodavia.com or +1 (929) 490-0031, with photos of the item and its packaging. We will arrange a repair, replacement or refund.

Most pieces need little or no assembly. Items that do usually take 30 minutes to 2 hours, depending on size. Solid wood furniture is heavy, so we recommend two people for larger pieces.

Weight depends on the design, size and wood species. Solid wood pieces are heavy, and larger tables and vanities can weigh well over 100 lb. Contact us for the shipping weight of a specific item before you order.

Yes. The wood is dried and treated before production, and every finished piece is sealed with a protective coating. Each order is packed to limit moisture exposure during transit.

Every Woodavia piece is made from 100% solid wood. Depending on the design and finish, we use Monkey Pod (also known as Rain Tree or Saman wood), Oak or Ash. Because every piece is natural solid wood, grain pattern, tone and knots will vary slightly from piece to piece.

All of our solid wood furniture is made to order. After an order is placed, it is assigned to one of our production workshops in Vietnam or Singapore, depending on current production volume and workshop capacity.

Once production, inspection, and packing are completed, the furniture is shipped directly to the customer in the United States.

To keep your handcrafted solid wood furniture looking its best, we recommend regular dusting with a soft cloth and cleaning with mild, non-abrasive products. Avoid prolonged exposure to moisture, direct sunlight, and excessive humidity. Using protective pads under heavy or hot objects can also help preserve the wood finish over time. With proper care, solid wood furniture will age beautifully for years to come.